Last updated: September 2025

Data privacy statement - Delightex websites

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Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called "affected person"). The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.

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1 General information on data processing

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1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:

Delightex GmbH​
Address:​  Christoph-Rapparini-Bogen 25, 80369 Munich, Germany
Email:​ contact@delightex.com‍
Homepage:​ delightex.com and company.delightex.com

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1.2 Name and address of the Data Security Officer

The data protection officer is:

Kemal Webersohn of WS Datenschutz GmbH

If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: delightex@ws-datenschutz.de

WS Datenschutz GmbH

Dircksenstraße 51 

D-10178 Berlin

https://webersohnundscholtz.de

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1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our website is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL.

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1.4 Erasure of personal data

We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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2 Use of data on this website and in logfiles

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2.1 Scope of processing personal data

When visiting our website, the web servers, hosted by Webflow, temporarily store every access in a log file. The following data is collected and stored until automated erasure:

• IP-address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Transmitted amount of data
• Message if the retrieval was successful
• Detection data of the browser and operating system used

We or our partners may process additional data occasionally. You will find information about this below.

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2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.

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2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the website (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

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2.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled and there are no legal, official or contractual retention periods to prevent deletion.

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2.5 Right of objection and erasure

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. If you have any questions about data protection or would like to exercise your rights, please contact our data protection officer or Webflow at the following email address: privacy@webflow.com

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2.6 Hosting Provider Webflow

We use the services of Webflow as a hosting provider. The data processing is carried out by: Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website functions and to ensure security (necessary cookies).

You can find more information on the data protection of the service provider here: https://webflow.com/legal/eu-privacy-policy

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3 Use of cookies

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3.1 Description and scope of data processing

Our website uses cookies. This means that when using the website, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. They are used to analyze the use of our website in anonymized or pseudonymized form and to enable a personalized user experience on this website. The following data may be transmitted:

• Your last session ID (encrypted)
• Your IP address (anonymized)
• Your cookie settings
• Timestamp of your accepted or declined consent

Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.

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3.2 Legal basis for data processing

The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 s. 1 lit. a) GDPR.

The legal basis for the processing of data for cookies, which serve only the functionality of this website, is Art. 6 para. 1 s. 1 lit. f) GDPR.

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3.3 Purpose of data processing

Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.

The data processing takes place to make a statistical evaluation of our website possible.

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3.4 Duration of storage

This website uses the following types of cookies. The extend and function of each are being explained below:

• Transient cookies (see a)
• Persistent cookies (see b)

a) Transient cookies are automatically deleted when you close the browser. This is especially true for session cookies which store your session ID, with which various requests from your browser can be assigned to your session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

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3.5 Right to objection and erasure

You have the possibility to revoke your consent to the data processing by means of cookies, which do not only serve the functionality of the website. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser's security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.

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4 Contact

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4.1 Description and scope of data processing

Via our website it is possible to contact us via contact form or via email. This will require different data to answer the request, which will be automatically saved for processing. The following data is required to process your request:

• E-mail address
• First name
• Last name
• Country

Furthermore, you can enter the following data optionally:

• Information about the platform for which the contact is made
• Information about the license plan in use
• Information about your user role as a student or teacher
• Personal message
• Uploaded files

If you contact us via email, we will process your email address and all data optionally provided by your email content. Your data will not be passed on to third parties, unless you have given your consent.

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4.2 Legal basis for data processing

The legal basis depends on Art. 6 para. 1 s. 1 lit. b) GDPR.

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4.3 Purpose of data processing

The processing of personal data from the input form is used solely handling the contact request.

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4.4 Duration of storage

The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.

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4.5 Right to objection and erasure

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.

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4.6 HelpScout

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4.6.1 Description and scope of data processing

Our system emails are being sent by “HelpScout“, an email service provider. The personal data is being processed by: Help Scout PBC, 1000 City hall Plaza, Boston, MA 02108, USA.

Help Scout processes our and your email address, name, age, sex, gender, family status, address, education level, IP-address, location, customer satisfaction, profession, employment status, usage data and image recordings. 

We trust in the reliability and the IT and data security of Helpscout. We have signed a data processing agreement with Help Scout. In this agreement Help Scout commits to protect the data of our users, to process this data according to its regulations and to not share with unauthorized third parties. You can view the privacy policy of Help Scout here: https://www.helpscout.com/company/legal/privacy/

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4.6.2 Legal basis for data processing

This data processing is legally based on Art. 6 para. 1 s. 1 lit. b) GDPR. We send these emails to confirm your registration and to facilitate the verification of your registration within the same media and in a timely manner.

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4.6.3 Purpose of data processing

We use Help Scout as a processor to ensure an efficient management of our system emails.

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4.6.4 Duration of storage

Help Scout only stores the data for as long as it is necessary for the processing purpose. After that, the data will only be processed anonymously.

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4.6.5 Right to object and erasure

The data processing is necessary in order to maintain full functionality of registering on our website. Therefore, objecting is not possible.

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5 Blog

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5.1 Medium

Our blog is hosted by the online publishing platform Medium. The Platform is operated by A Medium Corporation located at 799 Market St FL 5 San Francisco, CA 94103 United States. 

Users can leave comments on the blog. These posts can also be commented on by third-party users. If, at the time of visiting our blog, the user is logged in on Medium, Medium will process, in addition to the comment content itself, the following account data:

• Your name, display name, username
• Your photos and avatar image
• Your activity Information
• Your device and Usage Information

5.1.1 Legal basis of data processing

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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5.1.2 Purpose of data processing

We use the Medium to promote our blog and our company. We also want to give you the opportunity to interact with other Medium users.

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5.1.3 Duration of storage

Medium stores your data only for as long as necessary to carry out the purposes for which they originally collected it and for legitimate business purposes, including to meet their legal, regulatory, or other compliance obligations.

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5.1.4 Right to objection and erasure

You have the right at any time to revoke your consent to the publication of a comment and to object to the processing of your personal data by medium. To do so, please contact Medium at privacy@medium.com

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6 Social media links

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We have integrated social media platforms into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us. 

Note on data processing to the United States:
If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.

Further information on data processing by the social media providers can be found here:

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Meta:https://de-de.facebook.com/help/pages/insights

https://de-de.facebook.com/about/privacy

https://de-de.facebook.com/full_data_use_policy‍

Twitter: https://twitter.com/privacy?lang=de‍

YouTube: https://www.google.de/intl/de/policies/privacy/‍

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‍7 Forum

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7.1 Description and scope of data processing

We run a forum. Users can leave comments in the forum. These posts can also be commented on by third-party users. If the user publishes a comment in our Forum, we store and publish, in addition to the comment content itself, following data:

• Time stamp of your log-in
• Username

A transfer of the data to third parties does not take place, unless the affected person has given his/her consent.

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7.2 Legal basis of data processing

This data processing is legally based on our legitimate interest (Art 6 para. 1 s.1 lit. f) GDPR) in enabling our users to participate in an active and fair community.

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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7.3 Purpose of data processing

The collection of data is intended to ensure the stability and usability of this website and the forum. Also, it is necessary to prevent misuse of the commenting function. In addition, comments enable our users to share their questions and experiences.

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7.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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7.5  Right to objection and erasure

As far as our data processing is based on our legitimate interest, you have the possibility of objecting to data processing (see Art. 21 GDPR and “Your rights”). In the event of a disagreement, please provide us with the reasons why we should not process your personal data as we have done. We will then examine the situation and either discontinue or adjust the data processing or will tell you based on which reasons we have to continue this processing.

As far as the data processing is based on your consent, you can prevent it by not agreeing with them. You also have the option to withdraw your consent at any time (see Art. 7 GDPR and “Your rights”). A withdrawal only applies to any processing that takes place after it has been pronounced. This can be done by telephone, mail, email or any other means. In case we delete your account, the comment content will remain visible for all visitors, but your account information will be anonymized and is no longer retrievable. All other data will be deleted.

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8 Newsletter

8.1 Description and scope of data processing

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On our website visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an "*" are mandatory fields:

• your email address

• First name  

• Last name  

This data is necessary to send the newsletter to its recipients.

The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties.

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8.2 Legal basis for data processing

This processing is legally based on Art. 6 para. 1 s.1 lit. a) GDPR, thus your consent.

8.3 Purpose of data processing  

The newsletter has the functions of informing the affected parties about offers and news at a regular basis.  

8.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

8.5 Right to objection and erasure

The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email.

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8.6 Shipping Service Provider Brevo

8.6.1 Description and Scope of Data Processing

The newsletters are sent using “Brevo,” an online marketing platform. The data processing is carried out by:
Sendinblue GmbH ("Brevo"), Köpenicker Straße 126, 10179 Berlin, Germany.

The email addresses of our newsletter recipients, as well as any additional data described in this notice, are stored on Brevo’s servers within the EU. Brevo is a certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Brevo processes personal data on our behalf and according to our instructions, based on a data processing agreement pursuant to Art. 28 para. 3 GDPR.

You can find more information about data protection at Brevo here: https://www.brevo.com/de/legal/privacypolicy/  

8.6.2 Legal Basis for Data Processing

Data processing by Brevo is carried out based on our legitimate interest in the effective and secure delivery of our newsletter to you, in accordance with Art. 6 para. 1 lit. f) GDPR.

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8.6.3 Purpose of Data Processing

We use Brevo as our shipping service provider to ensure effective address management and to stay in contact with you through our newsletter.

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8.6.4 Duration of Data Storage

Brevo deletes personal data as soon as the purpose of data processing has been fulfilled and no legal, contractual, or regulatory requirements prevent its deletion. This occurs no later than 100 days after the termination of the contract between us and Brevo.

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8.6.5 Revocation Option for the Data Subject

You may revoke your consent at any time. To do so, please contact our data protection officer. You also have the option at any time to use the "opt-out" link provided at the end of each email. Doing so will result in your email address being deleted from our address list, and Brevo will no longer process your personal data on our behalf. This, however, does not affect address lists Brevo may manage on behalf of other clients.

If you exercise your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.

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9 Tracking and analytics

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For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:

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9.1 Google Analytics

9.1.1 Description and scope of data processing

Our website uses Google Analytics. This is a service for analyzing access to websites of Google Inc. ("Google") and allows us to improve our website.  Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Cookies enable us to analyze your use of our website. The information collected by a cookie are:

• IP address
• Access time
• Access Duration

The information is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the collected information to third parties, if required by law or if third parties process this data on behalf of Google. The Google tracking codes of our Internet offer use the function "_anonymizeIp ()", thus IP addresses are processed only shortened, in order to exclude a possible direct personal link to you. Under https://www.google.de/intl/de/policies/ as well as under http://www.google.com/analytics/terms/de.html you can find out more about the terms of use and privacy policy of Google Analytics.

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9.1.2 Legal basis of data processing

The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.

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9.1.3 Purpose of data processing

By processing the data, we can analyze how our website is used, so we can improve it for our users.

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9.1.4 Duration of storage

The data will be deleted 50 months after your last website visit.

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9.1.5 Right to objection and erasure

You can prevent the installation of cookies by Google Analytics in your browser settings. In this case, however, it may happen that you cannot fully use all features of our website. Also, through browsers extensions e.g. http://tools.google.com/dlpage/gaoptout?hl=de Google Analytics can be disabled and controlled.

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9.2 Google Tag Manager

9.2.1 Description and scope of data processing

Google Tag Manager is a solution that allows us to manage web site tags through one interface (including Google Analytics and other Google marketing services on our website). The tag manager itself (which implements the tags) does not process users' personal data. Regarding the processing of users' personal data, reference is made to the details of the Google services. Google Tag Manager usage policies can be viewed here: https://www.google.com/intl/de/tagmanager/use-policy.html

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9.2.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.2.3 Purpose of data processing

Google Tag Manger simplifies the management and organization of the analysis tools used for the website. In order to integrate an analysis tool, JavaScript codes must be integrated into the website. By using Google Tag Manger, it is possible for us to manage these embedded codes from one place. ‍

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9.2.4 Duration of storage

Since data storage is not carried out directly by Google Tag Manager, but the data is forwarded to the tracking tools, it is necessary to check with the individual embedded tracking tools how long the data is stored.

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9.2.5 Right to objection and erasure

You have the option at any time to revoke a given consent to data processing with effect for the future. For this, you would have to contact the respective data protection officers of the tools. Further information regarding the management of your data can be found in the data protection statements of the tools used.

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9.3 Hotjar

9.3.1 Description and scope of data processing

We use Hotjar, an analysis software on https://www.delightex.com/ . Data processing is carried out by: Hotjar Ltd. ("Hotjar"), 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe. 

With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "Tracking Code" and "Cookie" from your visit to our website will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

• The IP address of your device (aggregated and stored in an anonymous format)
• Your Email address, including your first and last name, provided you have made it available through our website
• Screen size of your device
• Device type and browser information
• Geographical viewpoint (only the country)
• Preferred language to represent our website
• Referring domain
• Visited pages
• Date and time when the website was accessed

Hotjar will use this information to evaluate your usage of our website, to generate reports of use, as well as other services related to the website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit to the Website, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.You will find more Information at: https://www.hotjar.com/legal/policies/privacy 

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9.3.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.3.3 Purpose of data processing

We process your data to continue the optimization of our website. Our goal is to provide a compatible website and to optimize our online services

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9.3.4 Duration of storage

The cookies that Hotjar uses have a different "lifespan"; some stay up to 365 days, some remain valid only during the current visit.

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9.3.5 Right to objection and erasure

You have the option to revoke your consent to data processing at any time with effect for the future. Please contact our data protection officer for this purpose.

You can prevent the collection of data by Hotjar by clicking on the following link and follow the instructions: https://www.hotjar.com/legal/compliance/opt-out 

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9.4 Amplitude

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9.4.1 Description and scope of data processing 

Our website uses the analysis service provided by Amplitude 

Data processing is carried out by: 

Amplitude Inc., 631 Howard Street, Suite 300, San Francisco, CA 94105, USA. 

This tool collects technical information about the type of device you are using and the operating system you are using, as well as local data such as the country from which you are accessing our website. Data about your language selection, server upload time, and session ID may also be collected.  

Additional information on data protection can be found at: https://amplitude.com/privacy  

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9.4.2 Legal basis for data processing 

The legal basis for data processing is your consent in accordance with Art. a) GDPR.

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9.4.3 Purpose of data processing

Amplitude helps us understand how you use our services so that we can improve them.

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9.4.4 Duration of data processing

The data will be deleted as soon as the account is deleted and no contractual, official, legal regulations prevent deletion. Furthermore, some data is anonymized in such a way that it can no longer be linked to a specific person. This aggregated information is not deleted.

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9.4.5 Option for the person concerned to delete data

You have the option to revoke your consent to data processing at any time. To do so, please contact our data protection officers.

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10 Other tools of third-party providers

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10.1 Google ReCaptcha

10.1.1 Description and scope of data processing

We use Google reCAPTCHA to protect us from excessive spam regarding the usage of our contact form. This program is designed to ensure that the inquirer is a human and not an automated program.

Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google automatically records the IP address, the access location and the time of access. In addition, the behavior of the website visitor is analyzed on the basis of various characteristics (e.g. time spent by the visitor on the website, mouse movements made, cookies stored in the browser history). This analysis by Google begins automatically as soon as you call up a page that uses Google reCAPTCHA, if you have previously consented to the use of Google reCAPTCHA.

Further information on the handling of personal data can be found in the Google privacy policy https://www.google.de/intl/de/policies/privacy , at https://policies.google.com/technologies/partner-sites and at https://www.google.com/recaptcha.

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10.1.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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10.1.3 Purpose of data processing

Through Google reCAPTCHA, we ensure that there are natural persons with potential interest behind the requests. By limiting the number of inquiries in this way, we can respond to individual requests more quickly and more efficiently, and at the same time secure our website against automatically distributed malware.

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10.1.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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10.1.5 Right to objection and erasure

You have the option to withdraw your consent to data processing at any time, see Art. 7 GDPR. A withdrawal takes effect from the time at which it is expressed. The withdrawal will be effective for the future. For this purpose, please contact our data protection officer.

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11 Service providers from third countries

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In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each - carefully selected - service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR). 

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en     

EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en 

Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR. 

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.

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12 Your rights

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You have the following rights with respect to the personal data concerning you:

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12.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.

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12.2 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

• the purpose of processing;
• the categories of personal data concerned;
• the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations; 
• where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
• all available information on the source of your personal data; 
• the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

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12.3 Right to rectification and erasure (Art. 16, 17 GDPR)

You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
• you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
• you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
• the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

These rights shall not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the establishment, exercise or defence of legal claims.

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12.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
• you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.

Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.

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12.5 Right to information (Art. 19 GDPR)

If you have asserted to us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

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12.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where

• the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
• the processing is carried out by automated means.

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

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12.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

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12.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

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13 How you perceive these rights

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To exercise these rights, please contact our data protection officer:

Kemal Webersohn from Webersohn & Scholtz GmbH 

delightex@ws-datenschutz.com  

or by mail:

WS Datenschutz GmbH

Dircksenstraße 51 

D-10178 Berlin

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14 Subject to change

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We reserve the right to change this privacy policy in compliance with legal requirements.

September 2024

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Last updated: July 2025

Delightex Nova – Terms of Use

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Welcome to Delightex Nova! These Terms of Use ("Terms") govern your access to and use of the Delightex Nova online platform (the "Service"), provided by DelighteX GmbH, Christoph-Rapparini-Bogen 25, 80639 Munich, Germany ("Delightex", "we", or "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

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1 Service Description, Registration, Technical Requirements

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The Service is an open, globally accessible online tool that enables easy creation of 3D worlds and simulations, which can be intuitively designed, animated, and programmed. A detailed description of the Service can be found at https://www.delightex.com/nova.

To use the Service, you must first register for the Delightex Nova online platform by creating an account. By submitting the registration, you make an offer to conclude an agreement with us concerning the registration for the Service. The contract is concluded when we confirm your registration. During registration, you are obliged to provide complete and truthful information. Any changes must be updated by you without delay.

Using the Service requires appropriate hardware, such as a laptop/computer or a mobile device, as well as an internet connection. Depending on your internet plan, additional charges may apply for the data connection.

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2 Eligibility & Parental Consent

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Delightex Nova is designed for creators of all ages. To enter into a contract for the Services, you must be at least 18 years old and have legal capacity. If you are under the age of 18 and your country’s law requires parental consent to use online services, please obtain permission from your parent or legal guardian before registering. We rely on our users to provide accurate information and to comply with their local laws regarding digital consent.

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3 Conclusion of contract, Plans & Subscriptions

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After registration, your 1-month free trial of the Pro version will start automatically. During this period, you can explore all Pro features without entering any payment details.
At the end of the 30-day trial period, you may choose between the available plans by clicking the "Manage your subscription" button. If you add a payment method and choose to purchase a Pro plan, you make an offer to conclude a user agreement with us for the paid Services. We accept your offer by sending an email to the address you provided. There is no legal entitlement to acceptance.

If no Pro plan is purchased by the end of the trial, your subscription will automatically be downgraded to the Free version.

The contract language available for concluding the contract with us is English. Before concluding the contract, you will have the opportunity to download these Terms as a PDF document. In addition, we store the Terms and make them available at https://www.delightex.com/nova/terms-of-use-product.

Whereas the registration for the Service is free of charge, the remuneration depends on the subsequently selected service. 

Delightex Nova offers:

• A free version with limited features
• A Pro version available via monthly recurring subscription
• A 1-month free trial of Pro, available once per user

The remuneration for Pro plan is based on the information provided within the Service.

The Pro plan is billed in advance. Unless terminated at the end of the initial one-month subscription term, the contract will automatically renew for an indefinite period. Once the subscription has been automatically renewed, you may cancel your subscription anytime via your account settings; cancellation takes effect at the end of the current billing period.

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4 Refund Policy / Right to Withdrawal

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As a digital subscription service, Delightex Nova does not offer refunds for any partial use, mid-month cancellations, or unused time. We recommend using the free version or the Pro trial to determine if the product fits your needs.

You have a right of withdrawal against us, provided you act as a consumer. Details about the right of withdrawal and how to exercise it can be found in the withdrawal information in Annex 1.

However, your right of withdrawal expires in this case pursuant to Section 356 (5) of the German Civil Code (BGB) due to the conclusion of a contract between you and us for the Service — that is, the provision of digital content not supplied on a tangible data carrier — if we have started performing the contract, meaning providing the Services, after you have explicitly agreed that we begin performance before the withdrawal period expires and have confirmed your awareness that by consenting to the start of performance, you lose your right of withdrawal.

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5 Account Use

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Each account is personal and intended for individual use only. You may not share your login credentials or use someone else’s account. The User shall keep the login credentials confidential and shall take appropriate measures to prevent third persons to become aware of the login credentials. It is not permitted for any reason whatsoever to provide the login credentials to any other person. In case of justified suspicion of misuse of your login credentials, especially if reported by you, we are entitled to immediately and temporarily suspend your access to our Service or—in cases of your intentional misconduct—to terminate the contract extraordinarily. We will inform you promptly in text form about the suspension of your access to the Service.

You may be logged in on one computer and up to two devices simultaneously.

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6 Trials & Promotional Offers

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We may offer time-limited trials or discounts. These offers are subject to additional terms provided at the time of the offer. We reserve the right to revoke trial access if abuse is suspected.

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7 User Content & Rights

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You retain ownership of content you create or upload. By using the Service, you grant Delightex a non-exclusive, worldwide license to store, process, and display your content as needed to operate the Service. You are responsible for ensuring that you have the rights to any uploaded content.

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8 Platform Ownership

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The Delightex Nova platform, including its underlying software, branding, and content, is protected by copyright and other intellectual property laws. You are granted a limited, non-transferable license to use the Service during your active subscription.

Nothing in these Terms grants you any ownership rights in the Service or its content. All rights not expressly granted are reserved by the platform owner and its licensors.

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9 Privacy

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We take privacy seriously. Please refer to our separate Data Privacy Statement for details on how your personal information is collected, used, and protected.

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10 Service Availability

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We aim to provide 99% uptime per year. Service may be interrupted due to maintenance or external factors beyond our control.

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11 Termination

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You may delete your account at any time via account settings. We reserve the right to suspend or terminate your account for violations of these Terms or the law.

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12 Changes to the Terms

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We may modify these Terms from time to time. Users will be notified at least 4 weeks in advance in text form.  If you do not object within 30 days of receiving the notice, the changes shall be deemed accepted and will become effective upon expiry of that period. If you object to the changes, the contract between us will continue under the existing terms. We will inform you of your right to object and the consequences of your silence in the notice of change.

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13 Acceptable Use & Etiquette

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All users agree to behave respectfully and legally while using Delightex Nova. You agree not to:

• Engage in harassment, threats, or hate speech
• Upload or share obscene, harmful, or illegal content
• Use the Service to mislead, impersonate, or exploit others
• Interfere with the performance or security of the Service or its users
• Attempt to reverse-engineer or disrupt the Service
• Use the Service for any commercial purposes, teaching, broadcasting, resale, or monetized content without written permission
• Share or sell your login credentials

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14 Account Suspension & Deletion

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We may suspend or terminate your account if you violate these Terms, applicable laws, or misuse the Service. We also reserve the right to remove inactive accounts after prolonged inactivity. You can delete your account anytime via your settings.

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15 Evolving Nature of the Service

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Delightex Nova is continuously evolving. Features, pricing, or terms may change over time. We will notify you in advance of any significant updates, and your continued use signifies acceptance.

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16 Limitation of Liability

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To the extent permitted by law, Delightex shall not be liable for indirect or consequential damages: 

We shall be liable without limitation if the damage was caused intentionally or by gross negligence, as well as for damages resulting from injury to life, body, or health, provided that we are responsible for the breach of duty. We shall also be liable without limitation for damages resulting from the absence of a guaranteed characteristic or for which liability is provided under the German Product Liability Act.

In cases of slight negligence resulting in damages due to the breach of a material contractual obligation, our liability is limited to typical and foreseeable damages. Material contractual obligations are those duties whose fulfillment enables the proper execution of the contract in the first place, on which you may regularly rely, and whose breach jeopardizes the achievement of the contract’s purpose.

Our liability without fault pursuant to § 536a German Civil Code (BGB) shall be excluded.

In addition, in all other cases, liability of us and our vicarious agents for breaches of duty and tortious acts, as well as claims for compensation of futile expenses, is excluded.

The Services do not include the storage and backup of any data, i.e. user generated content. It is in the sole responsibility of you to regularly backup the data uploaded to and created with our Service.

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17 Governing Law

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These Terms are governed by the laws of the Federal Republic of Germany excluding the application of the United Nations Convention on Contracts for the International Sale of Goods (CISG).. Disputes shall be resolved in the courts of Munich, Germany, unless otherwise required by applicable consumer protection law.

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18 Informal Dispute Resolution

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Before taking legal action, we encourage users to contact us at info-nova@delightex.com to resolve concerns informally.

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19 Note according to § 36 VSBG

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We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

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20 Link to the Online Dispute Resolution Platform (ODR Platform)

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The European Commission has established an online platform for the resolution of disputes. This platform serves as a point of contact for the out-of-court resolution of disputes arising from contractual obligations stemming from online purchase agreements. 

Further information is available at the following link in accordance with Article 14(1) of Regulation (EU) No. 524/2013: http://ec.europa.eu/consumers/odr.

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21 Entire Agreement

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These Terms constitute the complete agreement between you and Delightex regarding the Service and supersede any prior agreements. If a court finds any provision unenforceable, the rest remain in effect.

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22 Contact Us

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DelighteX GmbH

Christoph-Rapparini-Bogen 25

80639 Munich, Germany

📧 info-nova@delightex.com

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23 Final Provision

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If any provision of these Terms is or becomes wholly or partially invalid or unenforceable, or if these Terms contain any gaps, the validity of the remaining provisions shall not be affected. In place of the invalid, unenforceable, or missing provision, a valid and enforceable provision shall be deemed agreed that comes as close as possible to what the parties would have agreed upon, considering the purpose of these Terms, had they been aware of the invalidity, unenforceability, or absence of the respective provision.

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Annex 1: Information to the Right of Withdrawal

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1 Right of Withdrawal Policy

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You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (DelighteX GmbH, Christoph-Rapparini-Bogen 25, 80639 Munich, Germany, Email: info-nova@delightex.com) of your decision to withdraw this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

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2 Consequences of withdrawal

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If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

If you have requested that the Services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the Services already provided up to the point at which you inform us of your exercise of the right of withdrawal, compared to the total scope of the Services agreed in the contract.

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3 Model Withdrawal Form

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(If you wish to withdraw the contract, please complete and return this form)

• To DelighteX GmbH, Christoph-Rapparini-Bogen 25, 80639 Munich, Germany, Email: info-nova@delightex.com 
• I/we (*) hereby withdraw the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for notification on paper)
• Date

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___________________

(*) Delete as appropriate.

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Last updated: September 2025

Data privacy statement - Delightex websites

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Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called "affected person"). The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.

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1 General information on data processing

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1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:

Delightex GmbH​
Address:​  Christoph-Rapparini-Bogen 25, 80369 Munich, Germany
Email:​ contact@delightex.com‍
Homepage:​ delightex.com and company.delightex.com

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1.2 Name and address of the Data Security Officer

The data protection officer is:
Kemal Webersohn of WS Datenschutz GmbH

If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: delightex@ws-datenschutz.de

WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin

webersohnundscholtz.de

1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our website is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL.

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1.4 Erasure of personal data

We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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2 Use of data on this website and in log files

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2.1 Scope of processing personal data

When visiting our website, the web servers, hosted by Webflow, temporarily store every access in a log file. The following data is collected and stored until automated erasure:

• IP-address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Transmitted amount of data
• Message if the retrieval was successful
• Detection data of the browser and operating system used

We or our partners may process additional data occasionally. You will find information about this below.

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2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.

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2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the website (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

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2.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled and there are no legal, official or contractual retention periods to prevent deletion.

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2.5 Right of objection and erasure

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. If you have any questions about data protection or would like to exercise your rights, please contact our data protection officer or Webflow at the following email address: privacy@webflow.com

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2.6 Hosting Provider Webflow

We use the services of Webflow as a hosting provider. The data processing is carried out by: Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website functions and to ensure security (necessary cookies).

You can find more information on the data protection of the service provider here: https://webflow.com/legal/eu-privacy-policy

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3 Use of cookies

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3.1 Description and scope of data processing

Our website uses cookies. This means that when using the website, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. They are used to analyze the use of our website in anonymized or pseudonymized form and to enable a personalized user experience on this website. The following data may be transmitted:

• Your last session ID (encrypted)
• Your IP address (anonymized)
• Your cookie settings
• Timestamp of your accepted or declined consent

Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.

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3.2 Legal basis for data processing

The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 s. 1 lit. a) GDPR.

The legal basis for the processing of data for cookies, which serve only the functionality of this website, is Art. 6 para. 1 s. 1 lit. f) GDPR.

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3.3 Purpose of data processing

Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.

The data processing takes place to make a statistical evaluation of our website possible.

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3.4 Duration of storage

This website uses the following types of cookies. The extend and function of each are being explained below:

• Transient cookies (see a)
• Persistent cookies (see b)

a) Transient cookies are automatically deleted when you close the browser. This is especially true for session cookies which store your session ID, with which various requests from your browser can be assigned to your session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

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3.5 Right to objection and erasure

You have the possibility to revoke your consent to the data processing by means of cookies, which do not only serve the functionality of the website. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser's security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.

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4 Contact

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4.1 Description and scope of data processing

Via our website it is possible to contact us via contact form or via email. This will require different data to answer the request, which will be automatically saved for processing. The following data is required to process your request:

• E-mail address
• First name
• Last name
• Country
• Detection data of the browser and operating system used

Furthermore, you can enter the following data optionally:

• Information about the platform for which the contact is made
• Information about the license plan in use
• Information about your user role as a student or teacher
• Personal message
• Uploaded files

If you contact us via email, we will process your email address and all data optionally provided by your email content. Your data will not be passed on to third parties, unless you have given your consent.

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4.2 Legal basis for data processing

The legal basis depends on Art. 6 para. 1 s. 1 lit. b) GDPR.

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4.3 Purpose of data processing

The processing of personal data from the input form is used solely handling the contact request.

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4.4 Duration of storage

The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.

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4.5 Right to objection and erasure

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.

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4.6 HelpScout

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4.6.1 Description and scope of data processing

Our system emails are being sent by “HelpScout“, an email service provider. The personal data is being processed by: Help Scout PBC, 1000 City hall Plaza, Boston, MA 02108, USA.

Help Scout processes our and your email address, name, age, sex, gender, family status, address, education level, IP-address, location, customer satisfaction, profession, employment status, usage data and image recordings. 

We trust in the reliability and the IT and data security of Helpscout. We have signed a data processing agreement with Help Scout. In this agreement Help Scout commits to protect the data of our users, to process this data according to its regulations and to not share with unauthorized third parties. You can view the privacy policy of Help Scout here: https://www.helpscout.com/company/legal/privacy/

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4.6.2 Legal basis for data processing

This data processing is legally based on Art. 6 para. 1 s. 1 lit. b) GDPR. We send these emails to confirm your registration and to facilitate the verification of your registration within the same media and in a timely manner.

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4.6.3 Purpose of data processing

We use Help Scout as a processor to ensure an efficient management of our system emails.

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4.6.4 Duration of storage

Help Scout only stores the data for as long as it is necessary for the processing purpose. After that, the data will only be processed anonymously.

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4.6.5 Right to object and erasure

The data processing is necessary in order to maintain full functionality of registering on our website. Therefore, objecting is  not possible.

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5 Blog

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5.1 Medium

Our blog is hosted by the online publishing platform Medium. The Platform is operated by A Medium Corporation located at 799 Market St FL 5 San Francisco, CA 94103 United States. 

Users can leave comments on the blog. These posts can also be commented on by third-party users. If, at the time of visiting our blog, the user is logged in on Medium, Medium will process, in addition to the comment content itself, the following account data:

• Your name, display name, username
• Your photos and avatar image
• Your activity Information
• Your device and Usage Information

5.1.1 Legal basis of data processing

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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5.1.2 Purpose of data processing

We use the Medium to promote our blog and our company. We also want to give you the opportunity to interact with other Medium users. 

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5.1.3 Duration of storage

Medium stores your data only for as long as necessary to carry out the purposes for which they originally collected it and for legitimate business purposes, including to meet their legal, regulatory, or other compliance obligations.

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5.1.4 Right to objection and erasure

You have the right at any time to revoke your consent to the publication of a comment and to object to the processing of your personal data by medium. To do so, please contact Medium at privacy@medium.com

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6 Social media links

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We have integrated social media platforms into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us.

Note on data processing to the United States:

If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.

Further information on data processing by the social media providers can be found here:

Meta: https://de-de.facebook.com/help/pages/insights

https://de-de.facebook.com/about/privacy

https://de-de.facebook.com/full_data_use_policy‍

Twitter: https://twitter.com/privacy?lang=de‍

YouTube: https://www.google.de/intl/de/policies/privacy/‍

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‍7 Forum

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7.1 Description and scope of data processing

We run a forum. Users can leave comments in the forum. These posts can also be commented on by third-party users. If the user publishes a comment in our Forum, we store and publish, in addition to the comment content itself, following data:

• Time stamp of your log-in
• Username

A transfer of the data to third parties does not take place, unless the affected person has given his/her consent.

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7.2 Legal basis of data processing

This data processing is legally based on our legitimate interest (Art 6 para. 1 s.1 lit. f) GDPR) in enabling our users to participate in an active and fair community.

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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7.3 Purpose of data processing

The collection of data is intended to ensure the stability and usability of this website and the forum. Also, it is necessary to prevent misuse of the commenting function. In addition, comments enable our users to share their questions and experiences.

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7.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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7.5  Right to objection and erasure

As far as our data processing is based on our legitimate interest, you have the possibility of objecting to data processing (see Art. 21 GDPR and “Your rights”). In the event of a disagreement, please provide us with the reasons why we should not process your personal data as we have done. We will then examine the situation and either discontinue or adjust the data processing or will tell you based on which reasons we have to continue this processing.

As far as the data processing is based on your consent, you can prevent it by not agreeing with them. You also have the option to withdraw your consent at any time (see Art. 7 GDPR and “Your rights”). A withdrawal only applies to any processing that takes place after it has been pronounced. This can be done by telephone, mail, email or any other means. In case we delete your account, the comment content will remain visible for all visitors, but your account information will be anonymized and is no longer retrievable. All other data will be deleted. 

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8 Tracking and analytics

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8.1 Description and scope of data processing

On our website visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an "*" are mandatory fields:

• your email address

• First name  

• Last name  

This data is necessary to send the newsletter to its recipients.

The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties.

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8.2 Legal basis for data processing

This processing is legally based on Art. 6 para. 1 s.1 lit. a) GDPR, thus your consent.

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8.3 Purpose of data processing  

The newsletter has the functions of informing the affected parties about offers and news at a regular basis.  

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8.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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8.5 Right to objection and erasure

The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email.

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8.6 Shipping Service Provider Brevo

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8.6.1 Description and Scope of Data Processing

The newsletters are sent using “Brevo,” an online marketing platform. The data processing is carried out by:
Sendinblue GmbH ("Brevo"), Köpenicker Straße 126, 10179 Berlin, Germany.

The email addresses of our newsletter recipients, as well as any additional data described in this notice, are stored on Brevo’s servers within the EU. Brevo is a certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Brevo processes personal data on our behalf and according to our instructions, based on a data processing agreement pursuant to Art. 28 para. 3 GDPR.

You can find more information about data protection at Brevo here: https://www.brevo.com/de/legal/privacypolicy/  

8.6.2 Legal Basis for Data Processing

Data processing by Brevo is carried out based on our legitimate interest in the effective and secure delivery of our newsletter to you, in accordance with Art. 6 para. 1 lit. f) GDPR.

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8.6.3 Purpose of Data Processing

We use Brevo as our shipping service provider to ensure effective address management and to stay in contact with you through our newsletter.

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8.6.4 Duration of Data Storage

Brevo deletes personal data as soon as the purpose of data processing has been fulfilled and no legal, contractual, or regulatory requirements prevent its deletion. This occurs no later than 100 days after the termination of the contract between us and Brevo.

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8.6.5 Revocation Option for the Data Subject

You may revoke your consent at any time. To do so, please contact our data protection officer. You also have the option at any time to use the "opt-out" link provided at the end of each email. Doing so will result in your email address being deleted from our address list, and Brevo will no longer process your personal data on our behalf. This, however, does not affect address lists Brevo may manage on behalf of other clients.

If you exercise your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.

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9 Tracking and analytics

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For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:

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9.1 Google Analytics

9.1.1 Description and scope of data processing

Our website uses Google Analytics. This is a service for analyzing access to websites of Google Inc. ("Google") and allows us to improve our website.  Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Cookies enable us to analyze your use of our website. The information collected by a cookie are:

• IP address
• Access time 
• Access Duration

The information is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the collected information to third parties, if required by law or if third parties process this data on behalf of Google. The Google tracking codes of our Internet offer use the function "_anonymizeIp ()", thus IP addresses are processed only shortened, in order to exclude a possible direct personal link to you. Under https://www.google.de/intl/de/policies/ as well as under http://www.google.com/analytics/terms/de.html you can find out more about the terms of use and privacy policy of Google Analytics.

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9.1.2 Legal basis of data processing

The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.

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9.1.3 Purpose of data processing

By processing the data, we can analyze how our website is used, so we can improve it for our users.

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9.1.4 Duration of storage

The data will be deleted 50 months after your last website visit.

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9.1.5 Right to objection and erasure

You can prevent the installation of cookies by Google Analytics in your browser settings. In this case, however, it may happen that you cannot fully use all features of our website. Also, through browsers extensions e.g. http://tools.google.com/dlpage/gaoptout?hl=de Google Analytics can be disabled and controlled.

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9.2 Google Tag Manager

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9.2.1 Description and scope of data processing

Google Tag Manager is a solution that allows us to manage web site tags through one interface (including Google Analytics and other Google marketing services on our website). The tag manager itself (which implements the tags) does not process users' personal data. Regarding the processing of users' personal data, reference is made to the details of the Google services. Google Tag Manager usage policies can be viewed here: https://www.google.com/intl/de/tagmanager/use-policy.html

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9.2.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.2.3 Purpose of data processing

Google Tag Manger simplifies the management and organization of the analysis tools used for the website. In order to integrate an analysis tool, JavaScript codes must be integrated into the website. By using Google Tag Manger, it is possible for us to manage these embedded codes from one place. 

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9.2.4 Duration of storage

Since data storage is not carried out directly by Google Tag Manager, but the data is forwarded to the tracking tools, it is necessary to check with the individual embedded tracking tools how long the data is stored.

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9.2.5 Right to objection and erasure

You have the option at any time to revoke a given consent to data processing with effect for the future. For this, you would have to contact the respective data protection officers of the tools. Further information regarding the management of your data can be found in the data protection statements of the tools used.

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9.3 Hotjar

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9.3.1 Description and scope of data processing

We use Hotjar, an analysis software on https://www.delightex.com/ . Data processing is carried out by: Hotjar Ltd. ("Hotjar"), 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe. 

With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "Tracking Code" and "Cookie" from your visit to our website will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

• The IP address of your device (aggregated and stored in an anonymous format)
• Your Email address, including your first and last name, provided you have made it available through our website
• Screen size of your device
• Device type and browser information
• Geographical viewpoint (only the country)
• Preferred language to represent our website
• Referring domain
• Visited pages
• Date and time when the website was accessed

Hotjar will use this information to evaluate your usage of our website, to generate reports of use, as well as other services related to the website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit to the Website, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.You will find more Information at: https://www.hotjar.com/legal/policies/privacy 

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9.3.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.3.3 Purpose of data processing

We process your data to continue the optimization of our website. Our goal is to provide a compatible website and to optimize our online services

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9.3.4 Duration of storage

The cookies that Hotjar uses have a different "lifespan"; some stay up to 365 days, some remain valid only during the current visit.

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9.3.5 Right to objection and erasure

You have the option to revoke your consent to data processing at any time with effect for the future. Please contact our data protection officer for this purpose.

You can prevent the collection of data by Hotjar by clicking on the following link and follow the instructions: https://www.hotjar.com/legal/compliance/opt-out 

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9.4 Amplitude

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9.4.1 Description and scope of data processing 

Our website uses the analysis service provided by Amplitude 

Data processing is carried out by: 

Amplitude Inc., 631 Howard Street, Suite 300, San Francisco, CA 94105, USA. 

This tool collects technical information about the type of device you are using and the operating system you are using, as well as local data such as the country from which you are accessing our website. Data about your language selection, server upload time, and session ID may also be collected.  

Additional information on data protection can be found at: https://amplitude.com/privacy  

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9.4.2 Legal basis for data processing 

The legal basis for data processing is your consent in accordance with Art. a) GDPR.

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9.4.3 Purpose of data processing

Amplitude helps us understand how you use our services so that we can improve them.

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9.4.4 Duration of data processing

The data will be deleted as soon as the account is deleted and no contractual, official, legal regulations prevent deletion. Furthermore, some data is anonymized in such a way that it can no longer be linked to a specific person. This aggregated information is not deleted.

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9.4.5 Option for the person concerned to delete data

You have the option to revoke your consent to data processing at any time. To do so, please contact our data protection officers.

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10 Other tools of third-party providers

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10.1 Google ReCaptcha

10.1.1 Description and scope of data processing

We use Google reCAPTCHA to protect us from excessive spam regarding the usage of our contact form. This program is designed to ensure that the inquirer is a human and not an automated program.

Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google automatically records the IP address, the access location and the time of access. In addition, the behavior of the website visitor is analyzed on the basis of various characteristics (e.g. time spent by the visitor on the website, mouse movements made, cookies stored in the browser history). This analysis by Google begins automatically as soon as you call up a page that uses Google reCAPTCHA, if you have previously consented to the use of Google reCAPTCHA.

Further information on the handling of personal data can be found in the Google privacy policy https://www.google.de/intl/de/policies/privacy , at https://policies.google.com/technologies/partner-sites and at https://www.google.com/recaptcha.

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10.1.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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10.1.3 Purpose of data processing

Through Google reCAPTCHA, we ensure that there are natural persons with potential interest behind the requests. By limiting the number of inquiries in this way, we can respond to individual requests more quickly and more efficiently, and at the same time secure our website against automatically distributed malware.

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10.1.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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10.1.5 Right to objection and erasure

You have the option to withdraw your consent to data processing at any time, see Art. 7 GDPR. A withdrawal takes effect from the time at which it is expressed. The withdrawal will be effective for the future. For this purpose, please contact our data protection officer.

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11 Service providers from third countries

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In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each - carefully selected - service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR). 

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en     

EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en 

Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR. 

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.

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12 Your rights

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You have the following rights with respect to the personal data concerning you:

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12.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.

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12.2 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

• the purpose of processing;
• the categories of personal data concerned;
• the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations; 
• where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
• all available information on the source of your personal data; 
• the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

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12.3 Right to rectification and erasure (Art. 16, 17 GDPR)

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You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
• you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
• you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
• the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

These rights shall not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the establishment, exercise or defence of legal claims.

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12.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
• you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.

Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.

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12.5 Right to information (Art. 19 GDPR)

If you have asserted to us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

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12.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where

• the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
• the processing is carried out by automated means.

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

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12.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

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12.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

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13 How you perceive these rights

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To exercise these rights, please contact our data protection officer:

Kemal Webersohn from Webersohn & Scholtz GmbH
delightex@ws-datenschutz.de

or by mail:

WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin

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13 Subject to change

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We reserve the right to change this privacy policy in compliance with legal requirements.

September 2025

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Last updated: July 2025

Data privacy statement - Delightex product

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Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called "affected person"). The following statements on data protection describe what types of data are collected when accessing our application, what happens with these data and how you may object to data usage.

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1 General information on data processing

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1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:

DelighteX GmbH​
Address:​  Christoph-Rapparini-Bogen 25, 80369 Munich, Germany
Email: nova-info@delightex.com‍
Homepage:​ delightex.com

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1.2 Name and address of the Data Protection Officer

The data protection officer is:
Kemal Webersohn of WS Datenschutz GmbH

If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: delightex@ws-datenschutz.de

WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin

https://webersohnundscholtz.de

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1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our application is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL. This also involves e-mail communications, which is encoded via SSL certificate.

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1.4 Erasure of personal data

We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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2 Use of data on this application and in log files

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2.1 Scope of processing personal data

When visiting our application, our web servers temporarily store every access in a log file. The following data is collected and stored until automated erasure:

• Date and time of access
• Name and URL of the retrieved file
• Message if the retrieval was successful

We or our partners may process additional data occasionally. You will find information about this below.

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2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our application accessible for you.

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2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the application (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the application. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

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2.4 Duration of storage

As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out. This happens as soon as you close our application. Our hosting service might use data for statistical purposes. Any personal data will be anonymized for this. Our hosting service will delete this data after a period of 6 months.

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2.5 Right of objection and erasure

The data processing is necessary in order to present the application and to ensure the application’s operation. Therefore, objecting is impossible.

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3 Use of cookies

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3.1 Description and scope of data processing

Our application uses cookies. This means that when using the application, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. The following data may be transmitted:

• Your last session ID (encrypted)

Upon entering our application, a cookie banner informs you about the use of cookies on this application and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this application.

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3.2 Legal basis for data processing

The legal basis for the processing of data by cookies, which do not only serve the functionality of our application, is Art. 6 para. 1 s. 1 lit. a) GDPR.

The legal basis for the processing of data for cookies, which serve only the functionality of this application, is Art. 6 para. 1 s. 1 lit. f) GDPR.

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3.3 Purpose of data processing

Our legitimate interests are to provide you with a working application connection and to ensure a comfortable use of this application. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.

The data processing takes place to make a statistical evaluation of our application possible.

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3.4 Duration of storage

Session cookies are deleted when you log out or close the application.

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3.5 Right to objection and erasure

We only use cookies that are technically necessary to provide you with our services. The use of these is indispensable, which is why it is not possible to object in this case, otherwise the app cannot be used.

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4 Contact

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4.1 Description and scope of data processing

Via our application it is possible to contact us via e-mail or via contact form. This will require different data to answer the request, which will be automatically saved for processing.  The following data are required to process your request:

• E-Mail address
• First name 
• Last name

Your data will not be passed on to third parties, unless you have given your consent. 

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4.2 Legal basis for data processing

The legal basis for the use of Amplitude is your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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4.3 Purpose of data processing

The processing of personal data from the input form is used solely handling the contact request.

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4.4 Duration of storage

The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.

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4.5 Right to objection and erasure

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.

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5 Registration on the application

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5.1 Description and scope of data processing

The data subject can register on our application. This requires the data subject to enter personal data in the registration form. The following data is at least collected for this:

• E-mail address
• Username

The information provided by the data subject in the registration mask will be used exclusively for processing and will not be disclosed to third parties.

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5.2 Legal basis for data processing

If the data subject enters mandatory personal data in the registration form, the legal basis of the data processing is based on Art. 6 para. 1 s. 1 lit. b) GDPR. However, if the user also enters personal data in the optional input field, the data processing is based on Art. 6 para. 1 s. 1 lit. a) GDPR.

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5.3 Purpose of data processing

The processing of personal data is used solely for us to finish your registration and organize your application-account.

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5.4 Duration of storage

The data are deleted as soon as the purpose of storage is no longer required. This is the case if you delete your account and no statutory or regulatory retention periods of erasure contradict.

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5.5 Right to objection and erasure

During and after the registration, the data subject is free to change, correct or delete their personal data.

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6 Third-Party Integrations

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6.1.1 Description of data processing

If you own an account on Google or Apple, you can register with your account (Third-Party Login). By doing so, you will be linking your social media account to your account on this application and can also sign up on our application with your social media account in the future.

Following data will be provided to us from your chosen third-party account (Apple Inc., Google LLC.):

• Account-ID
• First name
• Last name
• E-mail address
• Verification of your third-party account
• Link to your public profile at the chosen platform provider
• If you use Google for your login: Username

For more information regarding each third-party login, the transmitted data and the data privacy settings of your social media account, we refer to the following data policies of each social media provider:

Google: http://www.google.com/policies/privacy/?hl=de

Apple: https://www.apple.com/de/privacy/labels/

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6.1.2 Legal basis for data processing

As far as we receive your first and last name as well as your e-mail address, the legal basis of the data processing is based on Art. 6 para. 1 s. 1 lit. b) GDPR. All further information is given to us voluntarily. Therefore, data processing is based on Art. 6 para. 1 s. 1 lit. a) GDPR.

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6.1.3 Purpose of data processing

The social login facilitates the use of our registration function. In addition, we receive information about the use of our application by social media users. We also use social media logins to make our application better known.

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6.1.4 Duration and storage

Social login data is stored until the declaration of a revocation and used as described.

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6.1.5 Right to objection and erasure

You can prevent this data processing by using our regular registration process. During and after the registration, the data subject is free to change, correct or delete their personal data. As far as the data processing is based on your consent, you can withdraw your consent to this data processing at any time regarding future processing in accordance to Art. 7 GDPR. Further adjustments may be possible within the settings of your social media account.

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7 Newsletter

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7.1 Description and scope of data processing

On our application visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an "*" are mandatory fields:

• your email address
• First name 
• Last name

This data is necessary to send the newsletter to its recipients.

The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties.

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7.2 Legal basis for data processing

This processing is legally based on Art. 6 para. 1 s.1 lit. a) GDPR, thus your consent.

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7.3 Purpose of data processing

The newsletter has the functions of informing the affected parties about offers and news at a regular basis.

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7.4 Duration and storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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7.5 Right to objection and erasure

The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email.

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7.6 Shipping Service Provider Brevo

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7.6.1 Description and Scope of Data Processing

The newsletters are sent using “Brevo,” an online marketing platform. The data processing is carried out by:
Sendinblue GmbH ("Brevo"), Köpenicker Straße 126, 10179 Berlin, Germany.

The email addresses of our newsletter recipients, as well as any additional data described in this notice, are stored on Brevo’s servers within the EU. Brevo is a certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Brevo processes personal data on our behalf and according to our instructions, based on a data processing agreement pursuant to Art. 28 para. 3 GDPR.

You can find more information about data protection at Brevo here: https://www.brevo.com/de/legal/privacypolicy/

7.6.2 Legal Basis for Data Processing

Data processing by Brevo is carried out based on our legitimate interest in the effective and secure delivery of our newsletter to you, in accordance with Art. 6 para. 1 lit. f) GDPR.

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7.6.3 Purpose of Data Processing

We use Brevo as our shipping service provider to ensure effective address management and to stay in contact with you through our newsletter.

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7.6.4 Duration of Data Storage

Brevo deletes personal data as soon as the purpose of data processing has been fulfilled and no legal, contractual, or regulatory requirements prevent its deletion. This occurs no later than 100 days after the termination of the contract between us and Brevo.

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7.6.5 Revocation Option for the Data Subject

You may revoke your consent at any time. To do so, please contact our data protection officer. You also have the option at any time to use the "opt-out" link provided at the end of each email. Doing so will result in your email address being deleted from our address list, and Brevo will no longer process your personal data on our behalf. This, however, does not affect address lists Brevo may manage on behalf of other clients.

If you exercise your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.

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8 Online purchase

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8.1 Description and scope of data processing

When you purchase something in our application, we will process your first name and surname, address and email address to complete the purchase agreement and the delivery agreement with you.

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8.2 Legal basis for data processing

The legal basis for this data processing is Art. 6 para. 1 s.1 lit. b) GDPR. We are processing your data for the fulfilment of purchase contracts and supply agreements.

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8.3 Purpose of data processing

We process your data to close the contract, to handle the payment, for billing, to ensure on-time delivery and to inform you about that delivery.

We provide your data to our contracted processors and service providers, so that they can process the delivery and, if necessary, communicate with you to announce and coordinate the delivery of your ordered goods.

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8.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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8.5 Right to objection and erasure

The data processing is necessary in order to be able to process your purchase contract, which is why it cannot be waived. There is therefore no option to object.

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8.6 Stripe

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8.6.1 Description and scope of data processing  

We offer Stripe as a payment service. With Stripe, you can use payment information stored in your Stripe account to make purchases quickly and securely. To use the payment service through Stripe, prior registration is required. The data processing is carried out by:  Stripe Payments Europe Ltd (subsidiary of Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA).

Data processing by Stripe is carried out only for bookings that require online payments. The information collected by Stripe includes:

• Payment method
• Payment method information (e.g. credit or debit card number or bank account details)
• Purchase amount
• Date of purchase.

Different payment methods may require the collection of different categories of data. The payment method information Stripe collects depends on the payment method you choose. When you complete a transaction, Stripe may also receive:  

• Name
• Email address,  
• Billing or shipping address  
• and in some cases your transaction history to authenticate you.

For more information, please see Stripe's privacy policy: https://stripe.com/en-lu/privacy

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8.6.2 Legal basis for data processing

Our legal basis is based on Art. 6 para. 1 s. 1 lit. b) GDPR.

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8.6.3 Purpose of data processing

The transmission of the data is necessary to prevent any misuse. We inform you that Stripe may transmit the personal data to credit agencies. This is because Stripe reserves the right to check your identity and creditworthiness.

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8.6.4 Duration of storage

We will only store your data for as long as is necessary to process your payment and invoice you. If you are a Stripe user, Stripe will retain your personal data for as long as the services are provided to you. The data will then be deleted unless there are regulatory, contractual or legal retention obligations that prevent deletion.

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8.6.5 Right to objection and erasure

The data processing is mandatory in order to be able to process your payment via Stripe, which is why it cannot be dispensed with if you have chosen this payment method. There is therefore no possibility to opt out.

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9 Social media links

We have integrated social media platforms into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the application of the respective social media provider is loaded. By loading the application of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us. 

Note on data processing to the United States:
If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.

Further information on data processing by the social media providers can be found here:

Facebook: https://de-de.facebook.com/help/pages/insights, 

https://de-de.facebook.com/about/privacy, 

https://de-de.facebook.com/full_data_use_policy 

Reddit: https://www.reddit.com/r/privacy/ 

X: https://twitter.com/privacy?lang=de

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10 Tracking and analytics

For the continuous improvement of our application we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:

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10.1 Google Analytics 4.0

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10.1.1 Description and scope of data processing

Our application uses Google Analytics. This is a service for analyzing access to applications of Google Inc. ("Google") and allows us to improve our application.  Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Cookies enable us to analyze your use of our application. The information collected may include 

• IP address 
• time of access 
• duration of access
• From which application you came to our application
• Interaction on the application
• Demographic characteristics, if the application visitor is logged into their Google Account
• Device categories, browser type, operating system, screen resolution

and are transmitted to a Google server in the USA and stored there. The analysis of your activities on our application is transmitted to us in the form of reports. Google may pass on the information collected to third parties if this is required by law or if third parties process this data on behalf of Google. IP anonymization is carried out by Google by default and cannot be deactivated, so IP addresses are only processed further in abbreviated form in order to exclude any possible direct personal reference to you. You can find more information on the terms of use and data protection of Google Analytics at https://policies.google.com, https://support.google.com/analytics/answer/6004245?&ref_topic=2919631#zippy=%2Ccookies-und-kennzeichnungen-von-google-analytics, and https://support.google.com/analytics/answer/9019185?#zippy=%2Cthemen-in-diesem-artikel.

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10.1.2 Legal basis of data processing

The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.

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10.1.3 Purpose of data processing

By processing the data, we can analyze how our application is used, so we can improve it for our users.

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10.1.4 Duration of storage

The data will be deleted 14 months after your last visit to our application.

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10.1.5 Right to objection and erasure

You can withdraw your consent to data processing at any time with effect for the future. Please use our consent banner for this purpose. You can also prevent the installation of cookies from Google Analytics yourself by making the appropriate settings in your browser software. Google Analytics can also be deactivated and controlled using browser extensions, e.g. http://tools.google.com/dlpage/gaoptout.  

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10.2 Google Tag Manager

10.2.1 Description and scope of data processing

Google Tag Manager is a solution that allows us to manage so-called application tags via an interface (and thus, for example, integrate Google marketing services into our online offer). The Tag Manager serves as a "manager" of the implemented tags. This allows us to centrally manage integrated Google products or other analysis tools on our application. The tags embedded on the application are referred to as sections of code that make it possible to track your activities on our application. By using our application, users download the Google Tag Manager, which automatically results in the user's IP address being forwarded to Google With regard to the processing of personal data, please refer to the information on Google services. Data processing for the European Economic Area and Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

You can access the usage guidelines of the Google Tag Manager here: https://www.google.com/intl/de/tagmanager/use-policy.html

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10.2.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 s. 1 lit. a) GDPR.

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10.2.3 Purpose of data processing

Google Tag Manger simplifies the management and organization of the analysis tools used for the application. In order to integrate an analysis tool, JavaScript codes must be integrated into the application. By using Google Tag Manger, it is possible for us to manage these embedded codes from one place.

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10.2.4 Duration of storage

Since data storage is not carried out directly by Google Tag Manager, but the data is forwarded to the tracking tools, it is necessary to check with the individual embedded tracking tools how long the data is stored.

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10.2.5 Right to objection and erasure

You have the option at any time to revoke a given consent to data processing with effect for the future. For this, you would have to contact the respective data protection officers of the tools. Further information regarding the management of your data can be found in the data protection statements of the tools used.

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10.3 Hotjar

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10.3.1 Description and scope of data processing

We use Hotjar, an analysis software. Data processing is carried out by:  Hotjar Ltd. ("Hotjar"), 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe. 

With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our application. The information generated by the "Tracking Code" and "Cookie" from your visit to our application will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

• The IP address of your device (collected and stored in an anonymous format)
• Your e-mail address, including your first and last name, provided you have made it available through our application
• Screen size of your device
• Device type and browser information
• Geographical viewpoint (only the country)
• The preferred language to represent our application
• referring domain
• Visited pages
• Geographical viewpoint (only the country)
• The preferred language to represent our application
• Date and time when the application was accessed

Hotjar will use this information to evaluate your usage of our application, to generate reports of use, as well as other services related to the application use and internet evaluation of the application. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit to the application, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.You will find more Information at: https://www.hotjar.com/legal/policies/privacy 

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10.3.2 Legal basis of data processing

The legal basis is your given consent, the Art. 6 para 1 s. 1 lit. a) GDPR.

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10.3.3 Purpose of data processing

We process your data to continue the optimization of our application. This also explains our legitimate interest in data processing.

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10.3.4 Duration of storage

The cookies that Hotjar uses have a different "lifespan"; some stay up to 365 days, some remain valid only during the current visit.

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10.3.5 Right to objection and erasure

You can prevent the collection of data by Hotjar by clicking on the following link and follow the instructions: https://www.hotjar.com/legal/compliance/opt-out

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10.4 Amplitude

10.4.1 Description and scope of data processing

We use the analytics service Amplitude, which is provided by Amplitude, Inc., 201 Third Street, Suite 200, San Francisco, CA 94103, USA.

Amplitude is a tool that allows us to analyze user behavior in our digital offerings. When you use our application or applications, certain technical data is transmitted to Amplitude servers, including your IP address, type of device used, browser type and version, operating system, referrer URL, time of access, and interaction data (e.g., which elements were clicked, how long you stayed on a particular page, etc.).

For more information about Amplitude’s data protection practices, please visit: https://amplitude.com/privacy

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10.4.2 Legal basis for the data processing

The legal basis for the use of Amplitude is your consent in accordance with Art. 6 para 1 s. 1 lit. a) GDPR.

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10.4.3 Purpose of data processing

We use Amplitude for the purpose of optimizing our digital offerings and analyzing usage behavior. This helps us to better understand how our services are used and to continuously improve the user experience. The analysis also supports us in evaluating the effectiveness of individual functions and content.

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10.4.4 Duration of storage

We only store personal data for as long as it is necessary to fulfill the purposes for which it was collected. Once the data is no longer required, it will be deleted in accordance with our internal deletion policy, unless legal retention obligations prevent deletion.

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10.4.5 Right to objection and erasure

You can revoke your consent to the processing of your personal data by Amplitude at any time. You can prevent the storage of cookies at any time via your browser settings. Already stored cookies can also be deleted in your browser settings. Please note that disabling cookies may limit the functionality of our digital services.

If you have any questions about data protection at Amplitude, you may contact them at: privacy@amplitude.com

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11 Other tools of third-party providers

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We also use third-party providers to help us with the site's appearance and functionality. These are listed below:

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11.1 Google Web Fonts

11.1.1 Description and scope of data processing

We use web fonts provided for uniform representation of fonts on the application. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. We have embedded the web fonts locally on our application so that Google does not become aware that our application has been accessed via your IP address. If your browser does not support web fonts, a default font is used by your computer.

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11.1.2 Legal basis of data processing

The legal basis is based on our legitimate interest according to Art. 6 para. 1 s.1 lit. f) GDPR.

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11.1.3 Purpose of data processing

We use web fonts for uniform representation of fonts on the application to make our application visually appealing and user-friendly at the same time.

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11.1.4 Duration of storage

No data will be stored.

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11.1.5 Right to objection and erasure

You can configure your browser to not support web fonts. In this case, a default font is used by your computer.

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12 Service providers from third countries

In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each - carefully selected - service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR). 

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en 

EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en 

Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR. 

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.

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13 Your rights

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You have the following rights with respect to the personal data concerning you:

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13.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.

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13.2 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

• the purpose of processing;
• the categories of personal data concerned;
• the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations; 
• where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
• all available information on the source of your personal data; 
• the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

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13.3 Right to rectification and erasure (Art. 16, 17 GDPR)

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You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
• you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
• you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or the you object to the processing pursuant to Art. 21 para. 2 GDPR;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
• the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

These rights shall not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the establishment, exercise or defence of legal claims.

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13.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
• you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.

Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.

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13.5 Right to information (Art. 19 GDPR)

If you have asserted us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

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13.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where

• the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
• the processing is carried out by automated means.

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

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13.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

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13.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

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14 How you perceive these rights

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To exercise these rights, please contact our data protection officer:

Kemal Webersohn from Webersohn & Scholtz GmbH 

delightex@ws-datenschutz.de 

or by mail:

WS Datenschutz GmbH

Dircksenstraße 51 

D-10178 Berlin

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15 Subject to change

We reserve the right to change this privacy policy in compliance with legal requirements.

Imprint

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Legal Disclosure

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Information in accordance with section 5 TMG

DelighteX GmbH
Christoph-Rapparini-Bogen 25
80639 Munich
Germany

Handelsregisternummer: HRB 211204, Amtsgericht München
Managing director: Manuela Mueller

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Disclaimer

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Accountability for content

The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents' accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).

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Accountability for links

Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

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Copyright

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We may need to collect and process Personal Information marked as ‘required’ in order to provide the requested Services to you, or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide the requested Services.

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

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Last updated: September 2025

Data privacy statement - Delightex product

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Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called "affected person"). The following statements on data protection describe what types of data are collected when accessing our App, what happens with these data and how you may object to data usage.

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1 General information on data processing

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1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:

Delightex GmbH​
Address:​  Christoph-Rapparini-Bogen 25, 80369 Munich, Germany
Email:​ info@delightex.com‍
Homepage:​ Delightex – in the App Store (apple.com) / Delightex – in Google Play /​  delightex.com

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1.2 Name and address of the Data Security Officer

The data protection officer is:
Kemal Webersohn of WS Datenschutz GmbH

If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: delightex@ws-datenschutz.de

WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin

webersohnundscholtz.de

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1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

We maintain a comprehensive privacy and security program that is aimed to protect the security, confidentiality, and integrity of your personal data at all times. We always consider privacy and security when developing or improving Delightex and comply with applicable laws. We also provide resources on these topics to our users.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our App is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL.

We do not collect, maintain, use or share personal data beyond that needed to run our application.

We do not sell personal data or any other data.

We do not advertise to students through our application.

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1.4 Erasure of personal data

We process personal data only if necessary in order to run our application. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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1.5 Delightex & COPPA

The Children’s Online Privacy Protection Act (COPPA) protects personal information belonging to a child younger than 13. We do not require users younger than 13 to disclose more information than is reasonably necessary to use our services and have taken measures to ensure that the COPPA requirements are met by us, as well as by external service providers we work with.

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1.6 Delightex & FERPA

The data collected by us includes student data that may be subject to the Family Educational Rights and Privacy Act (FERPA), such as student names or student-generated content. For that matter, we have taken measures to comply with FERPA requirements and ensured that external service providers also meet the requirements to this extent.

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2 Use of data on this App and in log files

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2.1 Scope of processing personal data

When visiting our App, AWS web servers temporarily store every access in a log file. The following data may be collected and stored by AWS until automated erasure:

• Date and time of access
• Name and URL of the retrieved file
• Transmitted amount of data
• Message if the retrieval was successful
• Detection data of the browser and operating system used

We do not access or analyze this data, which is stored on AWS servers.

We use the services of AWS for hosting purposes. The data processing is carried out by: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, Luxembourg 1855, Luxembourg (a subsidiary of Amazon.com Inc., 410 Terry Avenue North, Seattle WA 98109, USA).

AWS hosting services are used to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services, which we use for the purpose of operating this online offer.

You can find more information on the data protection of the service provider here: https://aws.amazon.com/de/privacy/

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2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our App accessible for you.

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2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the App (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the App. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

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2.4 Duration of storage

As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out. This happens as soon as you close our App. Our hosting service, Amazon Web Services (AWS), might use data for statistical purposes. Any personal data will be anonymized for this. Our hosting service will delete this data after a period of 6 months.

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2.5 Right of objection and erasure

The data processing is necessary in order to present the App and to ensure the App’s operation. Therefore, objecting is impossible.

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3 Use of cookies

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3.1 Description and scope of data processing

Our App uses cookies. This means that when using the App, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your device. The following data may be transmitted:

• Your last session ID (encrypted)

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3.2 Legal basis for data processing

The legal basis for the processing of data for cookies, which serve only the functionality of this App, is Art. 6 para. 1 s. 1 lit. f) GDPR.

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3.3 Purpose of data processing

Our legitimate interests are to provide you with a working App connection and to ensure a comfortable use of this App.

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3.4 Duration of storage

Session cookies are deleted when you log out or close the App.

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3.5 Right to objection and erasure

We only use cookies that are technically necessary to provide you with our services. The use of these is indispensable, which is why it is not possible to object in this case, otherwise the app cannot be used.

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4 Analytics Services

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4.1 Amplitude

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4.1.1 Description and scope of data processing

We use the analytics service Amplitude, which is provided by Amplitude, Inc., 201 Third Street, Suite 200, San Francisco, CA 94103, USA. Amplitude is a tool that allows us to analyze user behavior in our digital offerings. When you use our website or applications, certain technical data is transmitted to Amplitude servers, including your IP address, type of device used, browser type and version, operating system, referrer URL, time of access, and interaction data (e.g., which elements were clicked, how long you stayed on a particular page, etc.). For more information about Amplitude’s data protection practices, please visit: https://amplitude.com/privacy

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4.1.2 Legal basis for the data processing

The legal basis for the use of Amplitude is your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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4.1.3 Purpose of data processing

We use Amplitude for the purpose of optimizing our digital offerings and analyzing usage behavior. This helps us to better understand how our services are used and to continuously improve the user experience. The analysis also supports us in evaluating the effectiveness of individual functions and content.

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4.1.4 Duration of storage

We only store personal data for as long as it is necessary to fulfill the purposes for which it was collected. Once the data is no longer required, it will be deleted in accordance with our internal deletion policy, unless legal retention obligations prevent deletion.

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4.1.5 Right to objection and erasure

You can revoke your consent to the processing of your personal data by Amplitude at any time. You can prevent the storage of cookies at any time via your browser settings. Already stored cookies can also be deleted in your browser settings. Please note that disabling cookies may limit the functionality of our digital services. If you have any questions about data protection at Amplitude, you may contact them at: privacy@amplitude.com

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5 Data processing during download

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5.1 Description and scope of data processing

When you download our app, the Google Play Store and iOS AppStore require specific information from you and the following data will be transferred:

• Username
• E-mail address
• Customer number of your account
• Time of download
• Device identification number

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5.2 Note on requesting location data

We would like to point out that when using our apps, the so-called "Coarse Location Permission" can be requested from the user. This is one of the confidential Android or iOS permissions. This authorization request is displayed graphically with a system dialog within the app and must be issued/confirmed by the user. This is a security feature of Google and Apple. This gives Delightex permission to determine the approximate user location. However, we do not use this permission to determine the approximate location of the user. However, it is possible that Google and Apple process this data. The possible data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google's privacy policy can be found at: https://www.google.com/policies/privacy/ Apple Inc., 1 Apple Park Way, Cupertino, California, United States.Apple’s privacy policy can be found at: https://www.apple.com/legal/privacy/

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5.2.1 Legal basis for data processing

The processing of this data takes place on the basis of Art. 6 para. 1 sentence 1 lit. a) GDPR.

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5.2.2 Purpose of data processing

The data processing by Google and Apple takes place for the purpose of enabling the use of the app. It is used for system security at Google and Apple.

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5.2.3 Duration of data processing

According to Google and Apple, the personal data will be deleted as soon as they are no longer required for the above-mentioned purposes.

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5.2.4 Right to objection and erasure

The collection of data for the provision of the app is intended for the operation of the app by Google and Apple as a security feature. If you have any questions about data protection, you can contact Google using the following contact form: https://www.google.de/contact/ or contact Apple using the following contact form: https://support.apple.com/contact

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6 Registration

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6.1 Description and scope of data processing

The data subject can register in our App. This requires the data subject to enter personal data in the registration form. Depending on whether you register with us as a student or teacher, we process the following data:

Registration as a teacher:

• Name (required)
• Username (required)
• Email address (required)
• Chosen password (required)
• Financial information (required when purchasing Delightex Pro License Plans “the Paid Subscriptions”)

Registration as a student:

• Email address
• Username (required)
• Chosen password (required)

The information provided by the data subject in the registration mask will be used exclusively for processing and will not be disclosed to third parties.

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6.2 Legal basis for data processing

If the data subject enters required personal data in the registration form, the legal basis of the data processing is based on Art. 6 para. 1 s. 1 lit. b) GDPR. However, if the user also enters personal data in the optional input field, the data processing is based on Art. 6 para. 1 s. 1 lit. a) GDPR.

The sending of emails about your registration information is based on Art. 6 para. 1 s. 1 lit. b) GDPR.

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6.3 Purpose of data processing

The processing of personal data is used solely for us to finish your registration and organize your App account.

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6.4 Duration of storage

The data are deleted as soon as the purpose of storage is no longer required. This is the case if you delete your account and no statutory or regulatory retention periods of erasure contradict. Your data will be stored according to your respective location on servers located either in Europe, the United States or Asia Pacific. A list of countries and their respective server locations can be found under https://delightex.com/server-regions.html

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6.5 Right to objection and erasure

During and after the registration, the data subject is free to change, correct or delete their personal data. If a user account has not been active for 18 months, it will be automatically deleted.

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7 Third-party Integrations

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7.1 Description and scope of data processing

If you already own an account on Apple, Clever, Google, Microsoft or NAVER, you can register with your account (Third-Party Login). By doing so, you will be linking your account to your Delightex account and can also sign up on our web app with your third party-account in the future.

Following data will be provided to us from your chosen third-party account (Apple Inc., Clever Inc., Google LLC., Microsoft Corporation, NAVER Corp.):

• Account-ID
• First name
• Last name
• E-mail address
• Verification of your third-party account
• Link to your public profile at the chosen platform provider
• If you use Google or Clever for your login: Username

For more information regarding each third-party login, the transmitted data and the data privacy settings of your account, we refer to the following data policies of each account provider:

Apple: https://www.apple.com/legal/privacy/de-ww/‍

Clever: https://clever.com/trust/privacy/policy‍

Google: http://www.google.com/policies/privacy/?hl=de‍

Microsoft: https://privacy.microsoft.com/de-de/privacystatement‍‍

NAVER: https://policy.naver.com/policy/privacy_en.html

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7.2 Legal basis for data processing

As far as we receive your first and last name as well as your email address, the legal basis of the data processing is based on Art. 6 para. 1 s. 1 lit. b) GDPR. All further information is given to us voluntarily. Therefore, data processing is based on Art. 6 para. 1 s. 1 lit. a) GDPR.

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7.3 Purpose of data processing

The third-party login facilitates the use of our registration function. We also use third-party logins to make our website better known.

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7.4 Duration and storage

Third-party login data is stored until the declaration of a revocation and used as described.

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7.5 Right to objection and erasure

You can prevent this data processing by using our regular registration process. During and after the registration, the data subject is free to change, correct or delete their personal data. As far as the data processing is based on your consent, you can withdraw your consent to this data processing at any time regarding future processing in accordance to Art. 7 GDPR. Further adjustments may be possible within the settings of your third-party account.

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8 Google Integrations

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8.1 Google PSE

8.1.1 Scope of processing personal data

Within the Delightex website, the "Google Programmable Search Engine" (Google PSE) is used as the central search service. The integrated search service enables a full-text search for content from the official and globally accessible Internet offering.

Data processing for the European Economic Area is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The following data is collected and stored until it is automatically deleted:

• System language
• Location

The following data is processed within our own servers:

• IP-Adress
• Search term

For further information on Google's privacy policy, please refer to the following link: https://www.google.de/intl/de/policies/privacy/

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8.1.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. a) GDPR. This means that this function is not activated automatically, but requires your explicit consent by activating it in the settings.

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8.1.3 Purpose of data processing

The processing of this data serves the purpose of searching for images within the Project via the integrated web search and processing them further using drag and drop.

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8.1.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled and there are no legal, official or contractual retention periods to prevent deletion.

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8.1.5 Right of objection and erasure

You can object to the processing of your data at any time. If you have any questions about data protection or wish to exercise your rights, please contact our data protection officer. Further information about Google can be found at the following link:  https://developers.google.com/custom-search/docs/overview

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8.2 Google Classroom

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8.2.1 Scope of processing personal data

In our continuous effort to improve the user experience and simplify the use of our services, we have introduced an integration with Google Classroom. This integration allows teachers to create and manage "Delightex assignments" through their Google Classroom classes.

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8.2.2 Legal basis for processing personal data

The processing of this data takes place on the basis of Art. 6 para. 1 sentence 1 lit. a) GDPR. We would like to emphasize that the protection and security of our users' personal data is of the utmost importance. When using the Google Classroom integration, no personal data of students or teachers is collected or shared without their explicit consent.

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8.2.3 Purpose of data processing

To use this feature, the admin of the license plan must enable the Google Classroom integration under the license plan settings first. Once enabled, teachers that are a part of the same license plan will be able to access Google Classroom features to manage their class assignments efficiently.

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8.2.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled and there are no legal, official or contractual retention periods to prevent deletion.

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8.2.5 Right of objection and erasure

We encourage users to read Google's privacy policy to gain a full understanding of how their data is handled as part of this integration: https://support.google.com/edu/classroom/answer/10467843?hl=en#:~:text=Your%20content%20is%20stored%20securely,this%20info%20on%20your%20device.

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9 Content Guard

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9.1 Description and scope of data processing

If the feature is enabled in the integration panel, ContentGuard checks all text created by students, both in assignments and in the playground, at regular intervals, every 60 seconds, although this interval may change in the future. The texts are sent to OpenAI for analysis, currently using the GPT-4.0 Mini model, with the possibility to use other models as needed.

We cannot exclude the possibility that students enter personally identifiable information (PII) in text form. No additional context or metadata is transmitted at any time.‍

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9.2 Legal basis of data processing

The legal basis is our legitimate interest pursuant to Art. 6 para.1 S. 1 lit. f) GDPR.

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9.3 Purpose of data processing

ContentGuard is used to ensure compliance with content guidelines and to maintain a safe and pedagogically valuable learning environment.

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9.4 Duration of storage

No personal data is stored permanently. The submitted texts are used solely for immediate analysis.

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9.5 Right to objection and erasure

Objection to the use of the texts is only possible in exceptional cases, for example if there are specific, overriding interests of the affected individual. All submitted texts are processed solely for immediate analysis and are not stored permanently. No additional metadata is collected and students are not assigned permanent storage of their texts.

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10 Forum

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10.1 Description and scope of data processing

We run a forum. Users can leave comments in the forum. These posts can also be commented on by third-party users. If the user publishes a comment in our Forum, we store and publish, in addition to the comment content itself, following data:

• Time stamp of your log-in
• Username

A transfer of the data to third parties does not take place, unless the affected person has given his/her consent.

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10.2 Legal basis of data processing

This data processing is legally based on our legitimate interest (Art 6 para. 1 s.1 lit. f) GDPR) in enabling our users to participate in an active and fair community.

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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10.3 Purpose of data processing

The collection of data is intended to ensure the stability and usability of this website and the forum. Also, it is necessary to prevent misuse of the commenting function. In addition, comments enable our users to share their questions and experiences.

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10.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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10.5  Right to objection and erasure

As far as our data processing is based on our legitimate interest, you have the possibility of objecting to data processing (see Art. 21 GDPR and “Your rights”). In the event of a disagreement, please provide us with the reasons why we should not process your personal data as we have done. We will then examine the situation and either discontinue or adjust the data processing or will tell you based on which reasons we have to continue this processing.

As far as the data processing is based on your consent, you can prevent it by not agreeing with them. You also have the option to withdraw your consent at any time (see Art. 7 GDPR and “Your rights”). A withdrawal only applies to any processing that takes place after it has been pronounced. This can be done by telephone, mail, email or any other means. In case we delete your account, the comment content will remain visible for all visitors, but your account information will be anonymized and is no longer retrievable. All other data will be deleted.

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10.6  hCaptcha

10.6.1 Description and scope of data processing

We use hCaptcha from Intuition Machines, Inc., to protect us from excessive spam. This program is designed to ensure that the inquirer is a human and not an automated program:

Intuition Machines, Inc. 1065 SW 8th St #704, Miami FL 33130, USA. 

It processes most data locally or regionally, anonymizes or promptly discards any personal data, and adheres to strict data retention and minimization policies. hCaptcha also provides enterprise features for zero personal data (PII) processing and has mechanisms to geographically restrict data access.

Further information on the handling of personal data can be found in the privacy policy https://www.hcaptcha.com/gdpr. Intuition Machines, Inc. is US Data Privacy Framework certified: Data Privacy Framework.

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10.6.2 Legal basis of data processing

Data processing is based on the legitimate interest acc. to. Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest lies in the fact that there are natural persons with a potential interest behind the requests. By limiting the number of requests, we can respond to individual requests more quickly and efficiently and at the same time protect our website against automatically distributed malware.

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10.6.3 Purpose of data processing

hCaptcha is a service used to differentiate between human users and automated bots on websites. It serves as a security measure to protect sites from spam and abuse. By presenting challenges that are easy for humans to solve but difficult for bots, hCaptcha ensures that the interactions on a site are legitimate.

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10.6.4 Duration of storage

hCaptcha is designed to operate without any long-term retention of personal data at all.

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10.6.5 Right to objection and erasure

You may object to the processing of your data on grounds relating to your particular situation. For this purpose, please contact our data protection officer.

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11 Online Purchase

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11.1 Description and scope of data processing

When you shop in our App, we will process your first name and surname, address and email address to complete the purchase agreement and the delivery agreement with you.

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11.2 Legal basis for data processing

The legal basis for this data processing is Art. 6 para. 1 s.1 lit. b) GDPR. We are processing your data for the fulfilment of purchase contracts and supply agreements.

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11.3 Purpose of data processing

We process your data to close the contract, to handle the payment, for billing, to ensure on-time delivery and to inform you about that delivery.

We provide your data to our contracted processors and service providers, so that they can process the delivery and, if necessary, communicate with you to announce and coordinate the delivery of your ordered goods.

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11.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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11.5 Right to objection and erasure

The data processing is necessary in order to be able to process your purchase contract, which is why it cannot be waived. There is therefore no option to object.

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11.6 Stripe

11.6.1 Description and scope of data processing

We offer Stripe as a payment service. With Stripe, you can use payment information stored in your Stripe account to make purchases quickly and securely. To use the payment service through Stripe, prior registration is required. The data processing is carried out by:  Stripe Payments Europe Ltd (subsidiary of Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA).

Data processing by Stripe is carried out only for bookings that require online payments. The information collected by Stripe includes:

• Payment method
• Payment method information (e.g. credit or debit card number or bank account details)
• Purchase amount
• Date of purchase

Different payment methods may require the collection of different categories of data. The payment method information Stripe collects depends on the payment method you choose. When you complete a transaction, Stripe may also receive:

• Name
• Email address
• Billing or shipping address
• and in some cases your transaction history to authenticate you

For more information, please see Stripe's privacy policy: https://stripe.com/en-lu/privacy

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11.6.2 Legal basis for data processing

Our legal basis is based on Art. 6 para. 1 s. 1 lit. b) GDPR.

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11.6.3 Purpose of data processing

The transmission of the data is necessary to prevent any misuse. We inform you that Stripe may transmit the personal data to credit agencies. This is because Stripe reserves the right to check your identity and creditworthiness.

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11.6.4 Duration of storage

We will only store your data for as long as is necessary to process your payment and invoice you. If you are a Stripe user, Stripe will retain your personal data for as long as the services are provided to you. The data will then be deleted unless there are regulatory, contractual or legal retention obligations that prevent deletion.

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11.6.5 Right to objection and erasure

The data processing is mandatory in order to be able to process your payment via Stripe, which is why it cannot be dispensed with if you have chosen this payment method. There is therefore no possibility to opt out.

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12 Newsletter 

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12.1 Description and scope of data processing 

On our website visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an "*" are mandatory fields: 

• your email address 
• First name  
• Last name  

This data is necessary to send the newsletter to its recipients. 

The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties. ‍

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12.2 Legal basis for data processing 

This processing is legally based on Art. 6 para. 1 s.1 lit. a) GDPR, thus your consent. 

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12.3 Purpose of data processing  

The newsletter has the functions of informing the affected parties about offers and news at a regular basis.  

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12.4 Duration of storage 

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this. 

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12.5 Right to objection and erasure 

The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email. 

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12.6 Shipping Service Provider Brevo 

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12.6.1 Description and Scope of Data Processing 

The newsletters are sent using “Brevo,” an online marketing platform. The data processing is carried out by: 

Sendinblue GmbH ("Brevo"), Köpenicker Straße 126, 10179 Berlin, Germany. 

The email addresses of our newsletter recipients, as well as any additional data described in this notice, are stored on Brevo’s servers within the EU. Brevo is a certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Brevo processes personal data on our behalf and according to our instructions, based on a data processing agreement pursuant to Art. 28 para. 3 GDPR. 

You can find more information about data protection at Brevo here: https://www.brevo.com/de/legal/privacypolicy/  

12.6.2 Legal Basis for Data Processing 

Data processing by Brevo is carried out based on our legitimate interest in the effective and secure delivery of our newsletter to you, in accordance with Art. 6 para. 1 lit. f) GDPR.

12.6.3 Purpose of Data Processing 

We use Brevo as our shipping service provider to ensure effective address management and to stay in contact with you through our newsletter. 

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12.6.4 Duration of Data Storage 

Brevo deletes personal data as soon as the purpose of data processing has been fulfilled and no legal, contractual, or regulatory requirements prevent its deletion. This occurs no later than 100 days after the termination of the contract between us and Brevo. 

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‍12.6.5 Revocation Option for the Data Subject 

You may revoke your consent at any time. To do so, please contact our data protection officer. You also have the option at any time to use the "opt-out" link provided at the end of each email. Doing so will result in your email address being deleted from our address list, and Brevo will no longer process your personal data on our behalf. This, however, does not affect address lists Brevo may manage on behalf of other clients. 

If you exercise your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. 

13 Service providers from third countries

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In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each - carefully selected - service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR).

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en

EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en

Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR.

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.

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14 Your rights

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You have the following rights with respect to the personal data concerning you:

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14.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.

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1.42 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

• the purpose of processing;
• the categories of personal data concerned;
• the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organizations;
• where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
• all available information on the source of your personal data;
• the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

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14.3 Right to rectification and erasure (Art. 16, 17 GDPR)

You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
• you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
• you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
• the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

These rights shall not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the establishment, exercise or defence of legal claims.

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14.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
• you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.

Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.

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14.5 Right to information (Art. 19 GDPR)

If you have asserted to us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

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14.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where

• the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
• the processing is carried out by automated means.

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

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14.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

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14.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

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15 How you perceive these rights

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To exercise these rights, please contact our data protection officer:

Kemal Webersohn from Webersohn & Scholtz GmbH‍

delightex@ws-datenschutz.de

or by mail:

WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin

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15 Subject to change

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We reserve the right to change this privacy policy in compliance with legal requirements. In the case that personal data will be used in any manner inconsistent to the terms initially provided, we will inform you in a timely manner, allowing you to make a choice before such changes are enforced.

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September 2025

Last updated: September 2025

Data privacy statement - Delightex websites

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Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called "affected person"). The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.

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1 General information on data processing

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1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:

Delightex GmbH​
Address:​  Christoph-Rapparini-Bogen 25, 80369 Munich, Germany
Email:​ contact@delightex.com‍
Homepage:​ delightex.com and company.delightex.com

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1.2 Name and address of the Data Security Officer

The data protection officer is:

Kemal Webersohn of WS Datenschutz GmbH

If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: delightex@ws-datenschutz.de

WS Datenschutz GmbH

Dircksenstraße 51 

D-10178 Berlin

https://webersohnundscholtz.de

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1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our website is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL.

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1.4 Erasure of personal data

We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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2 Use of data on this website and in logfiles

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2.1 Scope of processing personal data

When visiting our website, the web servers, hosted by Webflow, temporarily store every access in a log file. The following data is collected and stored until automated erasure:

• IP-address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Transmitted amount of data
• Message if the retrieval was successful
• Detection data of the browser and operating system used

We or our partners may process additional data occasionally. You will find information about this below.

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2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.

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2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the website (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

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2.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled and there are no legal, official or contractual retention periods to prevent deletion.

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2.5 Right of objection and erasure

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. If you have any questions about data protection or would like to exercise your rights, please contact our data protection officer or Webflow at the following email address: privacy@webflow.com

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2.6 Hosting Provider Webflow

We use the services of Webflow as a hosting provider. The data processing is carried out by: Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website functions and to ensure security (necessary cookies).

You can find more information on the data protection of the service provider here: https://webflow.com/legal/eu-privacy-policy

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3 Use of cookies

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3.1 Description and scope of data processing

Our website uses cookies. This means that when using the website, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. They are used to analyze the use of our website in anonymized or pseudonymized form and to enable a personalized user experience on this website. The following data may be transmitted:

• Your last session ID (encrypted)
• Your IP address (anonymized)
• Your cookie settings
• Timestamp of your accepted or declined consent

Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.

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3.2 Legal basis for data processing

The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 s. 1 lit. a) GDPR.

The legal basis for the processing of data for cookies, which serve only the functionality of this website, is Art. 6 para. 1 s. 1 lit. f) GDPR.

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3.3 Purpose of data processing

Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.

The data processing takes place to make a statistical evaluation of our website possible.

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3.4 Duration of storage

This website uses the following types of cookies. The extend and function of each are being explained below:

• Transient cookies (see a)
• Persistent cookies (see b)

a) Transient cookies are automatically deleted when you close the browser. This is especially true for session cookies which store your session ID, with which various requests from your browser can be assigned to your session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

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3.5 Right to objection and erasure

You have the possibility to revoke your consent to the data processing by means of cookies, which do not only serve the functionality of the website. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser's security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.

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4 Contact

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4.1 Description and scope of data processing

Via our website it is possible to contact us via contact form or via email. This will require different data to answer the request, which will be automatically saved for processing. The following data is required to process your request:

• E-mail address
• First name
• Last name
• Country

Furthermore, you can enter the following data optionally:

• Information about the platform for which the contact is made
• Information about the license plan in use
• Information about your user role as a student or teacher
• Personal message
• Uploaded files

If you contact us via email, we will process your email address and all data optionally provided by your email content. Your data will not be passed on to third parties, unless you have given your consent.

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4.2 Legal basis for data processing

The legal basis depends on Art. 6 para. 1 s. 1 lit. b) GDPR.

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4.3 Purpose of data processing

The processing of personal data from the input form is used solely handling the contact request.

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4.4 Duration of storage

The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.

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4.5 Right to objection and erasure

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.

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4.6 HelpScout

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4.6.1 Description and scope of data processing

Our system emails are being sent by “HelpScout“, an email service provider. The personal data is being processed by: Help Scout PBC, 1000 City hall Plaza, Boston, MA 02108, USA.

Help Scout processes our and your email address, name, age, sex, gender, family status, address, education level, IP-address, location, customer satisfaction, profession, employment status, usage data and image recordings. 

We trust in the reliability and the IT and data security of Helpscout. We have signed a data processing agreement with Help Scout. In this agreement Help Scout commits to protect the data of our users, to process this data according to its regulations and to not share with unauthorized third parties. You can view the privacy policy of Help Scout here: https://www.helpscout.com/company/legal/privacy/

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4.6.2 Legal basis for data processing

This data processing is legally based on Art. 6 para. 1 s. 1 lit. b) GDPR. We send these emails to confirm your registration and to facilitate the verification of your registration within the same media and in a timely manner.

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4.6.3 Purpose of data processing

We use Help Scout as a processor to ensure an efficient management of our system emails.

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4.6.4 Duration of storage

Help Scout only stores the data for as long as it is necessary for the processing purpose. After that, the data will only be processed anonymously.

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4.6.5 Right to object and erasure

The data processing is necessary in order to maintain full functionality of registering on our website. Therefore, objecting is not possible.

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5 Blog

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5.1 Medium

Our blog is hosted by the online publishing platform Medium. The Platform is operated by A Medium Corporation located at 799 Market St FL 5 San Francisco, CA 94103 United States. 

Users can leave comments on the blog. These posts can also be commented on by third-party users. If, at the time of visiting our blog, the user is logged in on Medium, Medium will process, in addition to the comment content itself, the following account data:

• Your name, display name, username
• Your photos and avatar image
• Your activity Information
• Your device and Usage Information

5.1.1 Legal basis of data processing

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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5.1.2 Purpose of data processing

We use the Medium to promote our blog and our company. We also want to give you the opportunity to interact with other Medium users.

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5.1.3 Duration of storage

Medium stores your data only for as long as necessary to carry out the purposes for which they originally collected it and for legitimate business purposes, including to meet their legal, regulatory, or other compliance obligations.

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5.1.4 Right to objection and erasure

You have the right at any time to revoke your consent to the publication of a comment and to object to the processing of your personal data by medium. To do so, please contact Medium at privacy@medium.com

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6 Social media links

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We have integrated social media platforms into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us. 

Note on data processing to the United States:
If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.

Further information on data processing by the social media providers can be found here:

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Meta:https://de-de.facebook.com/help/pages/insights

https://de-de.facebook.com/about/privacy

https://de-de.facebook.com/full_data_use_policy‍

Twitter: https://twitter.com/privacy?lang=de‍

YouTube: https://www.google.de/intl/de/policies/privacy/‍

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‍7 Forum

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7.1 Description and scope of data processing

We run a forum. Users can leave comments in the forum. These posts can also be commented on by third-party users. If the user publishes a comment in our Forum, we store and publish, in addition to the comment content itself, following data:

• Time stamp of your log-in
• Username

A transfer of the data to third parties does not take place, unless the affected person has given his/her consent.

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7.2 Legal basis of data processing

This data processing is legally based on our legitimate interest (Art 6 para. 1 s.1 lit. f) GDPR) in enabling our users to participate in an active and fair community.

All data that you disclose in the context of the commenting function are given voluntarily, so that the storage of this data is based on the legal basis of Art. 6 para. 1 s. 1 lit. a) GDPR.

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7.3 Purpose of data processing

The collection of data is intended to ensure the stability and usability of this website and the forum. Also, it is necessary to prevent misuse of the commenting function. In addition, comments enable our users to share their questions and experiences.

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7.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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7.5  Right to objection and erasure

As far as our data processing is based on our legitimate interest, you have the possibility of objecting to data processing (see Art. 21 GDPR and “Your rights”). In the event of a disagreement, please provide us with the reasons why we should not process your personal data as we have done. We will then examine the situation and either discontinue or adjust the data processing or will tell you based on which reasons we have to continue this processing.

As far as the data processing is based on your consent, you can prevent it by not agreeing with them. You also have the option to withdraw your consent at any time (see Art. 7 GDPR and “Your rights”). A withdrawal only applies to any processing that takes place after it has been pronounced. This can be done by telephone, mail, email or any other means. In case we delete your account, the comment content will remain visible for all visitors, but your account information will be anonymized and is no longer retrievable. All other data will be deleted.

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8 Newsletter

8.1 Description and scope of data processing

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On our website visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an "*" are mandatory fields:

• your email address

• First name  

• Last name  

This data is necessary to send the newsletter to its recipients.

The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties.

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8.2 Legal basis for data processing

This processing is legally based on Art. 6 para. 1 s.1 lit. a) GDPR, thus your consent.

8.3 Purpose of data processing  

The newsletter has the functions of informing the affected parties about offers and news at a regular basis.  

8.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

8.5 Right to objection and erasure

The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email.

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8.6 Shipping Service Provider Brevo

8.6.1 Description and Scope of Data Processing

The newsletters are sent using “Brevo,” an online marketing platform. The data processing is carried out by:
Sendinblue GmbH ("Brevo"), Köpenicker Straße 126, 10179 Berlin, Germany.

The email addresses of our newsletter recipients, as well as any additional data described in this notice, are stored on Brevo’s servers within the EU. Brevo is a certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Brevo processes personal data on our behalf and according to our instructions, based on a data processing agreement pursuant to Art. 28 para. 3 GDPR.

You can find more information about data protection at Brevo here: https://www.brevo.com/de/legal/privacypolicy/  

8.6.2 Legal Basis for Data Processing

Data processing by Brevo is carried out based on our legitimate interest in the effective and secure delivery of our newsletter to you, in accordance with Art. 6 para. 1 lit. f) GDPR.

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8.6.3 Purpose of Data Processing

We use Brevo as our shipping service provider to ensure effective address management and to stay in contact with you through our newsletter.

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8.6.4 Duration of Data Storage

Brevo deletes personal data as soon as the purpose of data processing has been fulfilled and no legal, contractual, or regulatory requirements prevent its deletion. This occurs no later than 100 days after the termination of the contract between us and Brevo.

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8.6.5 Revocation Option for the Data Subject

You may revoke your consent at any time. To do so, please contact our data protection officer. You also have the option at any time to use the "opt-out" link provided at the end of each email. Doing so will result in your email address being deleted from our address list, and Brevo will no longer process your personal data on our behalf. This, however, does not affect address lists Brevo may manage on behalf of other clients.

If you exercise your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort.

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9 Tracking and analytics

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For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:

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9.1 Google Analytics

9.1.1 Description and scope of data processing

Our website uses Google Analytics. This is a service for analyzing access to websites of Google Inc. ("Google") and allows us to improve our website.  Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Cookies enable us to analyze your use of our website. The information collected by a cookie are:

• IP address
• Access time
• Access Duration

The information is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the collected information to third parties, if required by law or if third parties process this data on behalf of Google. The Google tracking codes of our Internet offer use the function "_anonymizeIp ()", thus IP addresses are processed only shortened, in order to exclude a possible direct personal link to you. Under https://www.google.de/intl/de/policies/ as well as under http://www.google.com/analytics/terms/de.html you can find out more about the terms of use and privacy policy of Google Analytics.

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9.1.2 Legal basis of data processing

The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.

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9.1.3 Purpose of data processing

By processing the data, we can analyze how our website is used, so we can improve it for our users.

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9.1.4 Duration of storage

The data will be deleted 50 months after your last website visit.

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9.1.5 Right to objection and erasure

You can prevent the installation of cookies by Google Analytics in your browser settings. In this case, however, it may happen that you cannot fully use all features of our website. Also, through browsers extensions e.g. http://tools.google.com/dlpage/gaoptout?hl=de Google Analytics can be disabled and controlled.

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9.2 Google Tag Manager

9.2.1 Description and scope of data processing

Google Tag Manager is a solution that allows us to manage web site tags through one interface (including Google Analytics and other Google marketing services on our website). The tag manager itself (which implements the tags) does not process users' personal data. Regarding the processing of users' personal data, reference is made to the details of the Google services. Google Tag Manager usage policies can be viewed here: https://www.google.com/intl/de/tagmanager/use-policy.html

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9.2.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.2.3 Purpose of data processing

Google Tag Manger simplifies the management and organization of the analysis tools used for the website. In order to integrate an analysis tool, JavaScript codes must be integrated into the website. By using Google Tag Manger, it is possible for us to manage these embedded codes from one place. ‍

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9.2.4 Duration of storage

Since data storage is not carried out directly by Google Tag Manager, but the data is forwarded to the tracking tools, it is necessary to check with the individual embedded tracking tools how long the data is stored.

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9.2.5 Right to objection and erasure

You have the option at any time to revoke a given consent to data processing with effect for the future. For this, you would have to contact the respective data protection officers of the tools. Further information regarding the management of your data can be found in the data protection statements of the tools used.

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9.3 Hotjar

9.3.1 Description and scope of data processing

We use Hotjar, an analysis software on https://www.delightex.com/ . Data processing is carried out by: Hotjar Ltd. ("Hotjar"), 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe. 

With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "Tracking Code" and "Cookie" from your visit to our website will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

• The IP address of your device (aggregated and stored in an anonymous format)
• Your Email address, including your first and last name, provided you have made it available through our website
• Screen size of your device
• Device type and browser information
• Geographical viewpoint (only the country)
• Preferred language to represent our website
• Referring domain
• Visited pages
• Date and time when the website was accessed

Hotjar will use this information to evaluate your usage of our website, to generate reports of use, as well as other services related to the website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit to the Website, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.You will find more Information at: https://www.hotjar.com/legal/policies/privacy 

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9.3.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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9.3.3 Purpose of data processing

We process your data to continue the optimization of our website. Our goal is to provide a compatible website and to optimize our online services

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9.3.4 Duration of storage

The cookies that Hotjar uses have a different "lifespan"; some stay up to 365 days, some remain valid only during the current visit.

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9.3.5 Right to objection and erasure

You have the option to revoke your consent to data processing at any time with effect for the future. Please contact our data protection officer for this purpose.

You can prevent the collection of data by Hotjar by clicking on the following link and follow the instructions: https://www.hotjar.com/legal/compliance/opt-out 

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9.4 Amplitude

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9.4.1 Description and scope of data processing 

Our website uses the analysis service provided by Amplitude 

Data processing is carried out by: 

Amplitude Inc., 631 Howard Street, Suite 300, San Francisco, CA 94105, USA. 

This tool collects technical information about the type of device you are using and the operating system you are using, as well as local data such as the country from which you are accessing our website. Data about your language selection, server upload time, and session ID may also be collected.  

Additional information on data protection can be found at: https://amplitude.com/privacy  

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9.4.2 Legal basis for data processing 

The legal basis for data processing is your consent in accordance with Art. a) GDPR.

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9.4.3 Purpose of data processing

Amplitude helps us understand how you use our services so that we can improve them.

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9.4.4 Duration of data processing

The data will be deleted as soon as the account is deleted and no contractual, official, legal regulations prevent deletion. Furthermore, some data is anonymized in such a way that it can no longer be linked to a specific person. This aggregated information is not deleted.

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9.4.5 Option for the person concerned to delete data

You have the option to revoke your consent to data processing at any time. To do so, please contact our data protection officers.

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10 Other tools of third-party providers

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10.1 Google ReCaptcha

10.1.1 Description and scope of data processing

We use Google reCAPTCHA to protect us from excessive spam regarding the usage of our contact form. This program is designed to ensure that the inquirer is a human and not an automated program.

Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google automatically records the IP address, the access location and the time of access. In addition, the behavior of the website visitor is analyzed on the basis of various characteristics (e.g. time spent by the visitor on the website, mouse movements made, cookies stored in the browser history). This analysis by Google begins automatically as soon as you call up a page that uses Google reCAPTCHA, if you have previously consented to the use of Google reCAPTCHA.

Further information on the handling of personal data can be found in the Google privacy policy https://www.google.de/intl/de/policies/privacy , at https://policies.google.com/technologies/partner-sites and at https://www.google.com/recaptcha.

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10.1.2 Legal basis of data processing

Data processing is based on your consent in accordance with Art. 6 para. 1 s. 1 lit. a) GDPR.

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10.1.3 Purpose of data processing

Through Google reCAPTCHA, we ensure that there are natural persons with potential interest behind the requests. By limiting the number of inquiries in this way, we can respond to individual requests more quickly and more efficiently, and at the same time secure our website against automatically distributed malware.

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10.1.4 Duration of storage

We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.

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10.1.5 Right to objection and erasure

You have the option to withdraw your consent to data processing at any time, see Art. 7 GDPR. A withdrawal takes effect from the time at which it is expressed. The withdrawal will be effective for the future. For this purpose, please contact our data protection officer.

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11 Service providers from third countries

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In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each - carefully selected - service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR). 

Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en     

EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en 

Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR. 

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.

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12 Your rights

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You have the following rights with respect to the personal data concerning you:

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12.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.

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12.2 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

• the purpose of processing;
• the categories of personal data concerned;
• the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations; 
• where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
• all available information on the source of your personal data; 
• the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

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12.3 Right to rectification and erasure (Art. 16, 17 GDPR)

You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

• the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
• you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
• you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR;
• the personal data have been unlawfully processed;
• the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
• the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

These rights shall not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the establishment, exercise or defence of legal claims.

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12.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

• the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
• the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
• we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
• you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.

Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.

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12.5 Right to information (Art. 19 GDPR)

If you have asserted to us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

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12.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where

• the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
• the processing is carried out by automated means.

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

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12.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

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12.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.

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13 How you perceive these rights

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To exercise these rights, please contact our data protection officer:

Kemal Webersohn from Webersohn & Scholtz GmbH 

delightex@ws-datenschutz.com  

or by mail:

WS Datenschutz GmbH

Dircksenstraße 51 

D-10178 Berlin

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14 Subject to change

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We reserve the right to change this privacy policy in compliance with legal requirements.

September 2024

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